What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The hearing exam was quick and easy. The staff was friendly and knowledgeable. The explanation of good hearing health showed me the importance of yearly exams.

Wayne Kim, on Google

I am very happy with my experience with their service the office lady is was so nice yesterday I sent my hearing aid with my. friend for a temporary fix she cleaned fixed so their are like new thank you. Duane

Duane Hayes, on Google

Lisa is very knowledgeable and experienced at her job,she also creates a friendly and relaxed atmosphere for her patients.All American Hearing provides state of the art hearing aids that are made in America that I am very happy with.

James Gregory, on Google

By far the best customer service I have ever received!! I have pretty severe hearing issues and have used hearing aids for the last 15yrs and have used several different companies. All American Hearing was a totally different experience, I really have been treated like family. They literally spent hours...

Joseph Lightfoot, on Google

I made an appointed with Lisa for my Mom to get her hearing checked and a new hearing aid about a week ago. Lisa worked with my Mom on her insurance and was awesome. We had our appointment today and it went better than I can could have expected. After...

Lanny White, on Google

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