Our Staff

Lane Tandy, HIS

Lane Tandy, HIS

Hearing Instrument Specialist

I have a passion for people and a love for this beautiful place we call home. With a background in Speech and Hearing Sciences along with ASL (American Sign Language) I am so excited to be back in Central Oregon, bringing the gift of hearing to those who need it most.
My greatest goal is to work with each individual on their unique and specific struggles. Incorporating state of the art technology with extraordinary patient care to create a warm, positive experience. I strive to meet my patients needs at each and every visit and always look forward to meeting someone new.
We look forward to seeing you soon!

Lisa Kennedy

Lisa Kennedy

Patient Services Coordinator

Lisa believes that service and relationships are important. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests in mind. You can always count on Lisa to be warm and friendly. When you visit our office, Lisa strives to ensure you feel comfortable and at home.

Rachell Cook

Rachell Cook

Audio Tech

My name is Rachell Cook and I have lived in Central, Oregon for 20 plus years with my husband and raising our 2 kids. I love Redmond because, it has the small town feel like the one I grew up in (Fossil, OR.). Some of you might know me from the Veterinary world since I was technician for several years but decided to go on a new career path and become a Audio Tech, which I am most excited about working closely with the community and helping people feel good about themselves.
In my free time I like to spend time with my family while camping, fishing, and just being outdoors. Hope to see you soon in the Office and hear about all your wonderful Central Oregon adventures.

woman with ipad background

Customer Reviews

Very thorough in their evaluation of my hearing needs and many options they are offering!

laurie lindsey, on Google

The service is fabulous 👌 the people are great and very helpful, I will be with them for a long time.

Dennis Burnett, on Google

Great place to go and the staff is always so pleasant. Ask Lanie how she walks in those high heels every day. LOL

Athena Kennedy, on Google

The office manager is extremely efficient. She anticipates my requirements and is prepared to assist me with providing equipment, scheduling, and other support. The hearing specialist is one of the most professional, personable, thorough, insightful, knowledgeable, and delightful people that I have had the pleasure to do business with. Her...

Don Werner, on Google

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